Privacy Statement
Milla Residential Marketing ACN 610 997 889 trading as Teague. (in this policy referred to as “us” and “we” and “our”) respects your right to privacy. This Privacy Policy relates to our business and how we collect, store and use your personal information. Personal information is any information that identifies you or information by we expect could be used to identify you, as well as any information recording our dealings with you.
Collection of information
By providing your personal information, you grant us permission to store and use your personal information as reasonably required by us either now or in the future. Your personal information will be dealt with in accordance with this Privacy Policy.
We may collect information from you in person or through our website, including the online forms. Personal information that you provide to us may include your name, email address and other contact details, gender, age and information about your requirements and interests.
We collect your information when you provide it to us directly, either through our website, at property inspections and auctions and in all circumstances where you provide your information to us. The information that we collect is directly related to our core business of marketing and selling property and property management.
We collect your information to offer or provide our services to you, to identify our clients and potential clients, to manage risk, to develop insights to our business and markets, to comply with the law and for any other purpose to which you have consented.
You have the option of not identifying yourself unless you are required by law to do so or where you are attending an inspection of a property or participating in an auction. There are certain circumstances where we are required by law to collect and retain personal information. In these circumstances, it is not possible for you to use a pseudonym or elect to not identify yourself. We can advise you when this is the case.
We store and use personal information collected when properties are open for inspection for the security of our clients. You acknowledge and agree that in providing this information, you consent to us collecting, storing and using the personal information and that this consent is effective consent under the Do Not Call Register Act 2006 (Cth), Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth).
Your access to personal information
You can request a list of the personal information about you that is held by us and for copies of that personal information. Please contact us directly to make such a request. Before releasing this information to you, we will take reasonable steps to confirm your identity and in the event that you cannot confirm your identity, we reserve the right not to release any personal information to you.
If you believe that the information that we hold is incorrect, you may ask us to correct it and we will consider if the information requires amendment. In the event that we do not agree that the information should be amended, we will retain a record with the personal information that you do no agree that it is correct.
Opting out
Except as necessary for the provision of services to you, the operation of our business or as required by law, you may opt out of receiving communication from us at any time. In order to opt out of communications, please contact us directly.
Online transfers of information
Our website may use cookies (information that a website can transfer for tracking site usage, user navigation and customising site information). You can adjust your internet browser to refuse cookies or to warn you when cookies are being used.
Disclosure of information
We will not disclose your personal information to a third party unless the disclosure is:
- necessary in the provision of our services to you,
- required by law,
- necessary as a public duty, or
- with your express or implied consent.
We will not disclose the personal information to any overseas recipients.
Storing the personal information
We take all reasonable safeguards to protect your personal information from misuse, loss, unauthorised access or exposure. Access to personal information stored electronically is restricted to authorised persons within our business and is password protected.
If we no longer need your personal information, we will destroy it or remove the identity information.
Changes to this Privacy Policy
We may change our Privacy Policy from time to time and our current policy will be on our website’s home page.
Information and complaints
If you require more information, or have any complaints about how we have collected or used your personal information, you may contact us as follows:
Mail: 171 Goodwood Road Millswood SA 5034
Telephone: 08 8373 1333
Email: realestate@teaguere.com.au
We will endeavour to review and address your complaint within 14 days and will contact you regarding the outcome, or next steps, of your complaint.